FAQ
Shipping, payment, packaging, ID, lab tests — the practical stuff. Anything not covered here goes to [email protected].
We dispatch the same business day on orders paid before 2pm EST. Most Canada addresses receive their parcel in 2–4 business days via Canada Post / UPS, with full tracking emailed once the parcel leaves our facility.
Yes. Plain poly mailers or unmarked boxes, smell-proof inner bags, and a return label that does not reference cannabis. Nothing on the outside indicates what's inside.
No. We only ship within Canada. International cannabis shipping is not legal under federal law.
If tracking confirms the parcel did not arrive within 10 business days of dispatch, we either reship at no cost or refund the order in full. No interrogation, no restocking fees.
Yes — once your order ships you will receive an email with a tracking number from Canada Post or UPS. You can also see status updates by signing in at https://exotic420budz.com/account.
Interac e-Transfer (free, instant, auto-deposit) and crypto via NOWPayments — Bitcoin (BTC), Ethereum (ETH), USDT (ERC-20 and TRC-20), Litecoin (LTC), Solana (SOL), Bitcoin Cash (BCH), and Dogecoin (DOGE) are all supported.
Yes. Cannabis sales in Canada are restricted to adults of legal age (19+ in most provinces; 18+ in Alberta, 21+ in Quebec). Valid government-issued ID may be required at delivery.
Every batch we list is independently screened for THC/CBD potency and contaminants. Lab certificates are available on request — email [email protected] with the order or product name.
After you place your order we email you a unique 8-digit reference number and the auto-deposit address. Send the e-Transfer with the reference in the message field; once auto-deposit clears, we ship the same day.
Email [email protected] with your order number and we'll match the payment manually. We answer within a few hours during business hours (Mon–Fri 10am – 8pm EST, Sat 12pm – 6pm EST).
